DOWNLOAD ~ STARS Air Ambulance: An Information Systems Challenge ~ by Malcolm Munro ~ Book PDF Kindle ePub Free
eBook details
- Title: STARS Air Ambulance: An Information Systems Challenge
- Author : Malcolm Munro
- Release Date : January 26, 2008
- Genre: Business & Personal Finance,Books,
- Pages : * pages
- Size : 1389 KB
Description
Shock Trauma Air Rescue Society (STARS) in Calgary, Canada, provides a safe, rapid, highly specialized, emergency medical transport system for the critically ill and injured by dispatching helicopters and air medical crew at anytime. STARS operates a sophisticated communication system that links together hospitals, ground ambulance services, police, firefighters, search and rescue organizations, and park wardens. The recently appointed chief information officer (CIO) expected to inherit a sound information systems (IS) operation but soon discovered a number of problems that seriously impeded his ability to manage progress. These included a poorly organized department, excessive and undisciplined use of consultants, inadequate project management, independent IS operations and IS staff in other departments, other managers possibly resistant to change, and an IS department with no clearly organized role or mission. The basic issue in this case concerns what action the new CIO must undertake to ensure that the IS department can fully support the organization's mission.